CenturyLink

Wikimedia Commons

Emergency call centers across Wyoming experienced an outage Monday, which affected Natrona, Campbell, Fremont, Sheridan and Johnson Counties, as well as parts of Montana.

Lori Jackson is the communications supervisor for Casper’s Public Safety Communications Center. She said once CenturyLink notified the center, they were able to reroute all 911 calls to non-emergency lines in order to connect callers with a dispatcher.

Jackson said one of the challenges during an outage is the call center doesn’t always know when there is an issue, since calls are routed through Cheyenne.

StoryCorps Bi-Lingual Facilitator Anna Berlanga and Facilitator Callie Thuma, had a chance to take a much needed break during their busy citizen interview schedule. They were able to experience the excitement of a Cheyenne Frontier Days Rodeo on July 23rd thanks to sponsor CenturyLink.