Rebecca Taylor

Some Teton County residents have found something surprising in their mailbox - a refund check from their health insurance company. Since when do health insurance companies send refund checks? Since the Affordable Care Act instituted something called the Medical Loss Ratio, or 80/20 rule. Rebecca Huntington explains.

HUNTINGTON: Jackson Hole resident Colleen Thompson manages her family's health insurance bills. A computer consultant, she's scanning bills into a digital archive. She says that she was SHOCKED by the amount of the health insurance refund sent to her family.